Frequently Ask Questions

Top Questions

What is unique about Pinnacle Pest Control?

At Pinnacle Pest, we believe in building relationships, not just treating pests.  Every customer becomes part of the Pinnacle family, and we're committed to serving you like we would our own friends and neighbors.  We know you need reliable solutions, and fast. That's why we promise to answer your calls promptly, schedule services quickly, and provide effective treatments at a fair price.

Pinnacle Pest: Where exceptional customer care meets unparalleled pest control expertise. Experience the Pinnacle difference!

How is my price calculated?

At Pinnacle Pest, we understand that every home is unique, and so is every pest problem. That's why we don't believe in one-size-fits-all solutions.  

To give you an accurate price, we consider several factors:

The type of pests you're dealing with: Different pests require different treatment methods and strategies.
The severity of the infestation: A minor issue may require a simpler solution than a widespread infestation.
The size of your property:  Your home and lot size play a role in determining the scope of treatment.
Additional treatment areas:  Do you need coverage for detached structures like garages, sheds, or workshops? We've got you covered.

As a local company, we're able to keep our overhead low, which means we can offer competitive prices without compromising on quality.Get your personalized price estimate today!

What type of pests do you treat for?

Pinnacle Pest protects homes throughout Boise, Meridian, Kuna, Eagle, and Nampa from a wide range of common pests, including:

Ants:  From nuisance ants to destructive carpenter ants, we eliminate the problem.
Spiders:  Keep your home spider-free and safe.
Wasps:  Say goodbye to stinging insects and their nests.
Rodents:  Mice and rats don't stand a chance against our rodent control solutions.
Earwigs: We'll send those pesky pincher bugs packing.
Stink Bugs & Boxelder Bugs:  Eliminate these seasonal invaders.
Fleas:  Protect your pets and home from these irritating pests.And many more!  

No matter what's bugging you, Pinnacle Pest has the solution.

Is there any annual contract or commitment?

At Pinnacle Pest, we believe in earning your trust, not trapping you in a contract.  We're confident that you'll love our service, so we don't require lengthy commitments or charge hidden fees.

Our popular seasonal service plan provides proactive protection with quarterly treatments, keeping your home pest-free year-round.  Before each visit, we'll send you a friendly reminder, giving you the flexibility to reschedule, skip, or pause your service as needed.

With Pinnacle Pest, you're in control.  Enjoy hassle-free service and exceptional results without the strings attached.

Is Pinnacle Pest Control really local?

Pinnacle Pest is rooted right here in the Treasure Valley, with headquarters in Meridian.  As a locally owned and veteran-owned business, we're proud to serve the community we call home.  We're committed to providing our neighbors with exceptional pest control and outstanding customer service for many years to come.

Pinnacle Pest: Your local pest control experts.

Pests Covered

What kinds of pests do you treat for?

Pinnacle Pest tackles a wide range of common pests that plague homes throughout Boise, Meridian, Kuna, Eagle, and Nampa.  Our expert technicians are equipped to handle:

Ants: From nuisance ants to destructive carpenter ants, we eliminate infestations at their source.
Spiders:  Keep your home spider-free and safe for your family.
Wasps:  Say goodbye to stinging insects and their nests around your property.
Mice:  We'll evict unwanted rodents and prevent them from returning.
Earwigs:  Get rid of those pesky pincher bugs for good.
Stink Bugs:  Eliminate these smelly invaders from your home.
Fleas:  Protect your pets and family from irritating flea infestations.

And many more! Whatever pest problem you're facing, Pinnacle Pest has the solution.

Do I have to pay for each type of pest you come to treat for?

Pinnacle Pest's seasonal service plan provides comprehensive coverage for a wide range of common household pests.  Think of it as your all-in-one solution for a pest-free home!  When you sign up, you're protected from:

Ants (excluding carpenter ants)
Spiders
Wasps
Earwigs
Stink bugs
Boxelder bugs
And more!

While your seasonal plan covers the usual suspects, we also offer specialized treatments for pests that require a more targeted approach.  These services include:

Interior flea control:  Eliminate fleas and keep your pets comfortable.
Carpenter ant control:  Protect your home from structural damage caused by these wood-destroying insects.
Rodent control:  Get rid of mice, rats, voles, and other rodents.
Cockroach control:  Say goodbye to these unwelcome kitchen invaders.

Think of your seasonal plan as your home's first line of defense against pests.  For those occasional, more challenging pest problems, we're here with expert solutions to keep your home protected year-round.

What type of pests are common in this area?

Just like the seasons change, so do the pests that invade our homes. While some pests are a year-round nuisance, others prefer specific conditions. Here in the Treasure Valley, we see these seasonal trends:

Summer: As the weather warms up, you're more likely to encounter:

Ants:  Seeking food and water, ants often make their way indoors during the hot summer months.
Spiders:  Increased insect activity in the summer provides a plentiful food source for spiders.
Wasps:  Wasp colonies are most active in the summer as they build nests and forage for food.

Winter: When temperatures drop, different pests seek shelter and warmth inside your home:

Mice:  Mice often invade homes in the winter seeking food and shelter from the cold.
Fleas:  While fleas can be a problem year-round, they may become more noticeable in the winter as pets spend more time indoors.
Odorous House Ants:  These ants are attracted to moisture and often seek refuge indoors during rainy or cold weather.

At Pinnacle Pest, we understand the seasonal pest patterns in the Treasure Valley. Our quarterly service plan provides proactive protection throughout the year, targeting the specific pests that are most active each season.

What if my pests come back after my service?

At Pinnacle Pest, we utilize top-of-the-line products to effectively target and eliminate pests. However, it's important to understand that there's no magic bullet that eradicates all pests with a single treatment.

In fact, it's not unusual to notice a slight increase in pest activity immediately after your first service. This is actually a good sign! It means the treatment is working, flushing pests out of their hiding places as they try to escape.

Rest assured, our treatments provide long-lasting protection. But if those pesky critters return between your regular services, simply give us a call. We'll come back and re-treat your home at no additional cost.

Your satisfaction is our guarantee!

Plans & Pricing

What is included in Presto's Seasonal Service Plan?

Pinnacle Pest makes home pest control easy and affordable. Our popular seasonal service plan provides ongoing protection from a wide range of common pests, including spiders, ants, wasps, earwigs, mice, and more.Here's how it works:

Quarterly Treatments: We service your home every three months to maintain a pest-free environment year-round.
Comprehensive Protection:  Plans start at just $39 per month (plus the initial service fee).
Thorough Initial Service:  We kick things off with a comprehensive interior and exterior treatment to eliminate existing pests and establish a protective barrier.
Proactive Exterior Treatments: Subsequent quarterly services focus on the exterior of your home, targeting seasonal pests before they become a problem.
Free Re-treatments:  Need an extra service or interior treatment between your scheduled visits?  Just give us a call – it's included!

With Pinnacle Pest, you can enjoy peace of mind knowing your home is protected from unwanted pests all year long. 

What will my regular service look like?

With Pinnacle Pest's seasonal service plan, you can expect a thorough and comprehensive treatment at each visit.

Here's what our expert technicians will do:

Eliminate Webs and Nests: We'll meticulously sweep around your doors, windows, eaves, and foundation to remove spider webs and wasp nests, eliminating harborage areas and food sources for many pests.
Apply Liquid Barrier:  A protective liquid barrier will be applied to your foundation, accessible eaves, around doors and windows, and other key areas where pests congregate, feed, or try to enter your home.
Create a Granular Perimeter: We'll apply granular bait in a 10-15 foot perimeter around your home's foundation, creating an additional barrier against invading pests. This also helps protect your lawn and pets from harmful insects.
Monitor for Rodents: We'll inspect for signs of rodent activity and monitor any existing bait stations to ensure your home remains rodent-free.
Need Interior Service? If pests become a problem inside your home between your regular services, simply call our office to schedule an interior treatment at no additional cost.  

We'll work with you to find a convenient time to service your home.

What is the difference between an initial service and a regular service?

At Pinnacle Pest, we believe in starting strong.  That's why our initial service includes both a comprehensive exterior treatment AND an interior service to ensure your home is completely protected from pests.

Here's what you can expect during your initial interior service:

Targeted Interior Treatment:
We'll use a hand-pump sprayer to apply a light mist of insecticide to all the key areas where pests tend to enter and travel within your home. This includes:BaseboardsWindowsillsExterior door thresholdsUnderneath kitchen cabinetsAnd other pest-prone areas
Spider Control:  We'll pay special attention to the upper corners of rooms, targeting spider webs and hiding spots.
Garage Treatment:  Garages can be a haven for pests. We'll sweep for webs and apply treatment to keep your garage pest-free.
Ongoing Interior Protection:  Need an additional interior treatment throughout the year? No problem! Just give us a call to schedule a free service. We're here to keep your home pest-free year-round.

What if I need to pause service?

At Pinnacle Pest, we believe pest control should be easy and hassle-free.  It's YOUR service, so you're in control.

Need to make changes to your service schedule? No problem at all!  Simply let us know before your next scheduled visit, and we'll be happy to:

Pause your service:  Taking a vacation?  No need to pay for a service you don't need.
Reschedule your service:  Things come up.  We'll work with you to find a more convenient date.
Skip your service:  If you're feeling pest-free, you can always skip a service.
Cancel your service:  No contracts, no commitments.  You can cancel at any time.

We believe in providing flexible and convenient service that fits your needs.  It really is that simple!

What if I'm just looking for a one-time service?

At Pinnacle Pest, we offer flexible service options to meet your specific needs and budget. While we believe our recurring seasonal service provides the most comprehensive and effective pest control, we understand that sometimes a one-time treatment may be all you need.

One-Time Services:Targeted Solutions: One-time services are ideal for addressing specific pest issues or for those who prefer a single treatment.

Pricing: The cost of a one-time service typically can range from $169 to $497, depending on the type of pest, the severity of the infestation, and the size of your property..

Why Recurring Service Matters: While a one-time service can be helpful, we've found that ongoing service provides the best long-term results. This is because it allows us to break the pest breeding and hatching cycle, preventing future infestations and keeping your home pest-free year-round.Whether you choose a one-time service or our popular seasonal plan, Pinnacle Pest is committed to providing effective and reliable pest control solutions.

Health and Safety

Are the products you use safe for me, my children and my pets?

At Pinnacle Pest, the safety of your family and pets is our top priority.  We are committed to using only EPA-approved products and adhering to strict safety guidelines.Here's how we ensure your peace of mind:

Safe Products: We carefully select products that are proven effective and safe for use around children and pets when applied according to label instructions.

Expert Technicians:  Our highly trained technicians are experts in pest control and safety protocols. They will carefully apply treatments according to label guidelines to minimize any potential risks.

Clear Communication:  Our technicians will clearly explain any necessary precautions you need to take to ensure the safety of your family and pets during and after the treatment.

With Pinnacle Pest, you can rest assured that your pest control service is handled with the utmost care and professionalism.  Your safety is our commitment.

Will I have to leave the house for the entire day?

At Pinnacle Pest, we believe in using pest control products that are both effective and discreet.  We select products that are safe for your family and pets while minimizing any disruption to your home.

Discreet Treatments:Minimal Odor:  The products we use have little to no odor, so you won't be left with any lingering smells.
No Visible Residue: Our treatments dry quickly and leave no unsightly residue or stains.
Targeted Application: We focus our applications on areas where pests are most active, minimizing contact with surfaces you frequently touch.
Interior Precautions:While our interior treatments are safe once dry, we recommend taking a few simple precautions:
Avoid Contact: Allow treated areas, such as baseboards and windowsills, to dry completely before touching them. This usually takes about an hour.
Keep Pets Away:  While the products are safe for pets once dry, it's best to keep them away from treated areas until they are fully dry.

With Pinnacle Pest, you can enjoy effective pest control without any noticeable impact on your home environment.

Will you tell me what products you are using at each visit?

At Pinnacle Pest, we believe in transparency and keeping you informed about your service.  After each visit, you'll receive a detailed digital service report via email.

Your Service Report Includes:Treatment Summary: A detailed overview of the services performed, including specific treatment areas both inside and outside your home.
Product Information:  We'll list the products used, the amount applied, and their EPA registration numbers for your reference.
Pest Activity Notes:  If our technicians observed any unusual pest activity or potential problem areas, we'll bring them to your attention with recommendations for prevention.

We want you to be completely informed about the services we provide.  Your detailed service report is another way Pinnacle Pest goes above and beyond to deliver exceptional customer care.

Are you licensed to do pest control?

At Pinnacle Pest, we believe in providing our customers with the highest level of service and expertise. That's why we invest in our technicians, ensuring they are fully qualified and equipped to handle all your pest control needs.
Our Technician Qualifications:

Licensed Professionals:
All our technicians are licensed by the state of Idaho, demonstrating their knowledge and adherence to industry standards.
Extensive Training:  Our technicians undergo rigorous training programs, including classroom instruction and field experience, to master the latest pest control techniques and safety protocols.
Ongoing Certification: We ensure our technicians stay up-to-date with the latest industry advancements and best practices through continuing education and certification programs.

When you choose Pinnacle Pest, you can trust that your home is in the hands of skilled and knowledgeable professionals.

How can I be sure these products are safe for my family?

We have families too and so we know how important your family is. We promise to never use a product we wouldn't use around our homes.

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